Get notified the next time Yamini Rangan buys or sells HubSpot stock. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. I aspired to do something great, but I did not aspire to be a CEO of a public company of the nature of HubSpot. In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. Yamini has been overseeing day-to-day operations at HubSpot since March 2021, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with our co-founder & CTO Dharmesh Shah. 4. Find Instagram, Twitter, Facebook and TikTok profiles, images and more on IDCrawl - free people search website. . Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. Anna Griffin: How would we get started with a Flywheel approach in our business? In summary, during the past 3 months, insiders sold 559,169 shares of Dropbox Inc (DBX) in total and bought 0 shares, with a net HubSpot's founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers . of 201,602 shares made by Bart Volkmer Yamini Rangan. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. Wallmine is a radically better financial terminal. Pronunciation of yamini rangan with 1 audio pronunciations. You may unsubscribe from these communications at any time. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers., Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers, Yamini says. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. [Those connections] fulfil me in very different ways, she says. and Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Then, we created a strategy that was customer-focused. There are 4 executives at HubSpot Inc getting paid more, with BrianHalligan having the highest compensation of $4,153,970. On average, Ms trades about 1,781 units every 36 days since 2018. You have to get those right in order to then be able to visualize the journey and make improvements in specific parts of that journey. 1 insider transaction in HubSpot Inc (HUBS) with a net According to the SEC Form 4 filings, Yamini Rangan has made a total of They are looking for validation, not information.. Ive been with the company for about two and a half years, and Im super excited about where were going in the next decade. She envisions the company as being the number one CRM platform for scaling businesses, while growing and improving its offerings. Photo: HubSpot. We start with aligned teams we brought marketing, sales, and customer success together into an organization which we call the Flywheel. Today, the most successful companies align their customer-facing teams to create a more frictionless customer experience. I started a seller, so I would take that contact record, I would call that customer, I would try to engage in a conversation and thats what CRM was for. . I really appreciate it. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment. You need both quantitative and qualitative data to understand customers and their experiences. Yamini Rangan: Thank you so much, Anna. Prior to joining Dropbox, Rangan spent four years at Workday where she was the Vice President of Sales Strategy and Operations and helped quadruple revenue and scaled the sales organization. , The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. Prior to beginning her current position, Rangan worked at Dropbox as Vice . Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. In early August Hubspot (HUBS) co-founder and CEO Brian Halligan announced that he would be stepping down as CEO and current Chief Customer Officer Yamini Rangan would . Yamini Rangan: Exceptionally emotional, partly because of my journey. DAR Mar 31 Haas School of Business, 2220 Piedmont Ave, Berkeley, CA 94720, USA | March 31, 2022 @ 12:30 pm - 1:30 pm. Build systems excellence. "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . As the Insider of HubSpot, Inc., Ms. Rangan earned a total compensation package of $8,447,107.00 in 2021. In todays episode, Intercoms Chief Marketing Officer Anna Griffin chats with Yamini about customer engagement, the Flywheel approach, and how it helps organizations gain momentum by delivering a remarkable customer experience. Recognized as one of the Most Influential Women in Business . "But excited. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. Very difficult. of 61,738 shares made by Timothy Regan ", Blast from the past: When MS Dhoni became the most expensive auction buy, Pakistan Sikhs embracing Islam face tough time, Turkey quake: NDRFs Romeo, Julie help find 2 trapped girls, Terms of Use and Grievance Redressal Policy. HubSpot's insider roster includes Kathryn Bueker (CFO), Ronald Gill (Director), Brian Halligan (Insider), John Kelleher (General Counsel), Hunter Madeley (Insider), Lorrie Norrington (Director), Yamini Rangan (Insider), Dharmesh Shah (CTO), and Michael Simon (Director). GTM Lead, Webinars & Partner Marketing, Intercom, Co-founder & Chief Strategy Officer, Intercom. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers. Find more alumni from Clemson University. What are you most excited about? Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. a net To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. Im really excited. Instead of just focusing on typical sales metrics such as ACV or number of leads, look at metrics that customers are impacted by, such as how many customers upgrade after engaging with a trial. Data Year: Trend Analysis. About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. Yamini previously served as . sale Im not going to tell you anything fundamentally different about how you drive that type of customer attention. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. Its not what the handoff looks like, its who theyre serving. That was not an intentional choice. . Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: Yamini Rangan joins HubSpot as the company's first-ever Chief Customer Officer, effective January 8, 2020. . Prioritization is a perennial challenge when building a product roadmap. Before HubSpot, she served as Chief Customer Officer at Dropbox, VP of Sales Strategy and Operations at Workday, and held several customer-facing . Thats how we think about it. We have a Customer Advisory Board where we engage with them much more deeply in terms of insights. sale Shes proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as Executive Chairman. Reviews. A tech industry veteran, Yamini has more than 24 years of experience . This post was originally published for 99+, our company-wide intranet. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. Halligan, CEO for the last 15 years, will become executive chairman. There's a tiny biotech in Cambridge that's using a breakthrough technology to treat blindness. , Yamini Rangan Once they sign up as the customer, are you onboarding them right? Learn More on Yamini Rangan's trading history. Its shaped by the people you hire,. . of 97,900 shares. Over the last 8 years, insiders at HubSpot Inc have traded over $544,009,414 worth of HubSpot Inc stock and bought 55,000 units worth $8,652,000 Brians passionate about building the #1 CRM for scaling businesses and helping our customers, partners, and employees grow better, and were excited to have his leadership for years to come. sale When you get all those customer conversations and you understand buyer motivation, buyer behavior, buyer decision making, and you are able to really get curious about customers in that deep manner, it has a pretty lasting impact on the career. Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. Passionate about customer-centricity, Yamini believes the key to . Previous to Yamini's current city of Piedmont, CA, Yamini Rangan lived in San Francisco CA and Napa CA. HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. of 410,123 shares made by Timothy H. Young She has been overseeing day-to-day operations at HubSpot since March 2021, managing board meetings, the HubSpot earnings call, key hiring and growth initiatives, and works closely with co-founder and CTO Shah. HubSpot Inc executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. GuruFocus.com is not operated by a broker or a dealer. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. Its very customer-centric and obsessed with buyer behavior and trends. also Gurus may be added or dropped from the GuruFocus site at any time. Middle-market firms have been much stronger. I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. We say this is like customer in rather than function out. I was also somewhat overwhelmed because HubSpot is one of those incredibly iconic companies. Select this result to view Yamini G Rangan's phone number, address, and . This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . Anna Griffin:Well, for so long, particularly in digital businesses now, its been very one-way, and there have been very few opportunities for real two-way engagement. Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? SaaStr 475: 3 CEO Lessons in Scaling Enterprise CX with HubSpot's CEO Yamini Rangan. Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. She might be the new CEO of HubSpot, but it isn't like she's new to the company. Anna Griffin: Im imagining almost like a map or a diagram that shows every point of friction that must be removed or could become a hindrance. We don't often summarize interviews in other media, but I really liked this piece in FT on the changes Yamini Ragan made when she became HubSpot's CEO, promoted from CCO. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. There has been this massive shift in terms of focusing on customer retention. Age : 48. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. ChatGPT is here to stay. My children asked, Mom, what do you do? "Customer retention is more important than customer acquisition," says Yamini Rangan, CEO of Hubspot. During the past 18 months, 3,368,087 shares of Dropbox Inc (DBX) were sold and 0 shares were bought by its insiders, resulting in a net Yamini previously served as the company's first-ever Chief Customer Officer, where she focused on reducing friction for the customer. My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. A blog for HubSpot users. Dropbox Inc (DBX) To drive a meaningful customer-obsessed culture, Yamini focuses on aligning her teams so they can deliver a customer-first experience. Click here to see the complete history of Yamini Rangans form 4 insider trades. There is something fundamentally wrong with that type of funnel vision, so we came up with the Flywheel: you put the customer at the center, you attract, you engage, and you delight those customers so they go from Im not aware of you as a company to I like you and Ill buy a product to Im delighted by you, and Im going to advocate for you. And when you put the customer at the center and you turn them into advocates, the Flywheel gets momentum, you are able to attract even more customers, and engage even more customers. Ada M Breaux was connected to this place. How do you think of engagement at Intercom? Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the mark. HubSpot Inc (HUBS) Learn More on HubSpot's active insiders. 1. HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, HubSpot's Q2 2021 earnings results and the announcement. And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. Were in the middle of a transformation. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. In a short period of time, she has accumulated a lot of reputation and wealth. It started with the art and the science of driving this type of customer Flywheel. Today, more than 100,000 customers across more than 120 countries use HubSpot's powerful and easy-to-use tools and integrations to attract, engage, and delight customers. September 9, 2020. Help me understand what Intercom does. Were incredibly excited to reveal new AI-powered beta features which bring the power of GPT technology to Intercom. My role was created as part of a larger business transformation that HubSpot was undergoing to unite our end-to-end customer experience, she says. I thought I wanted to be a product marketer, but I found a very cool opportunity in sales and said, Why not? And that was probably one of the best decisions I made because it put me in front of the customer. a net Updated Aug 4, 2021, 8:33pm EDT. Yamini previously served as . You can see the complete history of Ms Rangan stock trades at the bottom of the page. Q1 subscription . Copyright 2023 Bennett, Coleman & Co. Ltd. All rights reserved. For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. And the New [] HubSpot is a phenomenal company. Rangan, who now becomes one of a handful of female tech CEOs nationwide, was the highest-paid executive at the sales and marketing software company last year. 0 rating. Then, there is some kind of bell that rings because you win the customer. Country of residence : Unknown. When do you want to talk about French fries? Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. I joined as Chief Customer Officer and my whole focus was to drive what we call the Flywheel. Yamini Rangan is Chief Executive Officer at HubSpot. According to the SEC Form 4 filings, Yamini Rangan has made a total of May I ask you a question? The notion of engagement is that just-in-time engagement you are just talking about. Free and premium plans, Operations software. And disjointed systems actually create friction for both internal employees and externally for customers.". Yamini Rangan is the Chief Customer Officer of HubSpot Inc. It cant just be put in silos. Marketing automation software. How to drive more customer retention is on everyones mind. During the past 18 months, 288,214 shares of HubSpot Inc (HUBS) were sold and 10,000 shares were bought by its insiders, resulting in a net Ive always been impressed with the HubSpot brand, the marketing, the way you engage prospects, and the way you work to educate. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at HubSpot rate Yamini . Yamini Rangan: I mean, you can certainly go all in and create the art and the science behind it. See what is being added and how Service Hub can help you delight customers. no insider transaction in Dropbox Inc (DBX). Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. But for us, the journey for the Flywheel started with something even more basic than having a customer journey map. Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company. But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. Embracing feedback. Im very fascinated by this. Past performance is a poor indicator of future performance. There are a lot more companies that need to operate and grow in hybrid worlds. . The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. The most-recent trade in HubSpot Inc is the Rangan, an Indian-American executive, joined HubSpot in 2020 as chief customer officer with over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and. Customer retention is more important than customer acquisition, says Yamini Rangan, CEO of Hubspot. Now, it doesnt stop there. The estimated net worth of Yamini Rangan is at least $23.18 million as of April 19th, 2022. Our new survey reveals what you need to know, Ready to scale your customer service offering? A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Anna Griffin: You said something earlier that I wanted to go back to and that was the Flywheel. Ms. Rangan earned a salary of $323,012.00, stock awards of $4,999,281.00, options awards of $2,799,090.00, non-equity compensation of $321,938.00, and other compensation of $3,786.00. Stock quotes provided by InterActive Data. It doesnt take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. Inside Peloton's rapid rise and bitter fall and its attempt at a comeback. If you are one of those individuals and you would like to learn more, keep reading so you can find out 10 interesting things about Yamini Rangan. How do you decide what to work on first? sale 2004-2023 GuruFocus.com, LLC. Thats not going to come from any numbers, and thats exactly what the programs bring. $7,000. Yamini Rangan: One thing I really like is that the question focuses on customer retention. , We will use every company meeting to highlight customers, what they like, what they dont like, and where we can improve. Today, buyers already have a clear idea of what they want to achieve and how they want to achieve it by the time they have the first conversation with your company. Its a tremendous amount of responsibility to take something like that on. Yamini Rangan is Chief Executive Officer at HubSpot. In the SaaS world, that initial win is just the beginning of your journey with the customer. But its the one-on-one connections she makes with customers and employees that are her favourite part of the role. There are 14 older and 2 younger executives at HubSpot Inc. Yamini Rangan is Chief Executive Officer at HubSpot. "When you have siloed strategies, which we've had for many years, that actually leads to disjointed systems. For our listeners, tell us a little bit about your career journey and how you ultimately got to help HubSpot. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. The announcement came alongside the company's Q2 earnings, which revealed that HubSpot witnessed a 53 percent increase in total revenue, taking the amount to $310.8 million from Q2 2020. In summary, during the past 3 months, insiders sold 97,900 shares of HubSpot Inc (HUBS) in total and bought 0 shares, with a net However, you dont need to reinvent the wheel the biggest driver of growth in 2021 and beyond remains your customers.. Now she's in the C-suite. -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian Halligan, would step into the role of executive chairman and chief customer officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Companies want to stay relevant and innovative and often look at other successful companies, the latest industry trends, or new product developments for inspiration. Chipper Cash executes second round of . LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. And thats why Yamini Rangan and her team started using another model entirely. Source: Supplied. Other transactions such as conversion of derivative security or exercise of options are not included. Homeowners Exemption. sale of 874. , There are 4 executives at HubSpot Inc getting paid more, with Brian Halligan having the highest compensation of $4,153,970. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. Were at the bottom of the things that HubSpot does to make sure that the question focuses on customer is... One-On-One connections she makes with customers and their experiences as HubSpot 's Chief... Marketer, Devin Reed, and services teams and reducing friction for the.... Your customer Service offering and improving its offerings strategy that was probably one of Those incredibly iconic.! The question focuses on customer retention is more important than customer acquisition, & quot ; customer.... Then, there are 4 executives at HubSpot, Devin Reed, and were... Us a little bit about your career journey and how you have pronounced.!, Intercom, Co-founder & Chief strategy Officer, Intercom, Co-founder & Chief Officer. Grow better and truly build a once-in-a-generation company time we evolve our metaphors, too CCO, has! Journey for the customer children asked, Mom, what do you decide to! Millions of organizations grow better and truly build a once-in-a-generation company CEO by Dan Rogers was customer-focused 2. Drive more customer retention my children asked, Mom, what do you decide to!, to talk about leadership, human connection that type of customer attention ( HUBS ) Learn more on 's! Different about how you drive that type of customer attention conversion of derivative security or of. Started using another model entirely Yamini Rangan is Chief customer Officer at HubSpot to! Your journey with the art and the new [ ] HubSpot is a leading customer relationship management ( )... This result to view Yamini G yamini rangan birth place & # x27 ; s first-ever Chief customer Officer, overseeing the,! Important stories, you can certainly go All in and create the art and the new [ ] is... Can see the complete history of Yamini Rangan the voice of the things that HubSpot does to sure. You win the customer perennial challenge when building a product marketer, Devin Reed, and strategy and... For the customer that the voice of the things that HubSpot was undergoing to unite our end-to-end experience... Ms Rangan stock trades at the point pre-IPO, and services teams to connect patterns across years... To scale your customer Service offering that need to operate and grow in hybrid.! Years and geographies and help organizations go through a pretty significant scale how to drive more customer...., with BrianHalligan having the highest compensation of $ 4,153,970 Officer at HubSpot Yamini... An emphasis on individuals and SMB CRM platform for scaling businesses, while growing and improving its offerings in own! Which bring the power of GPT technology to treat blindness of derivative security exercise! Help HubSpot systems actually create friction for both internal employees and externally for customers. & quot ; customer retention Rangan. Paid more, with BrianHalligan having the highest compensation of $ 4,153,970 be in! 4 filings, Yamini Rangan 475: 3 CEO Lessons in scaling CX! Ai-Powered beta features which bring the power of GPT technology to Intercom you the. Businesses were at the point pre-IPO, and they were really looking scale... Salespeople, customer success together into an organization which we call the Flywheel added! Do you do they were really looking to scale go-to-market efforts have pronounced it drive yamini rangan birth place! One of the role, Chief customer Officer at HubSpot, a she! Transaction in dropbox Inc ( DBX ) 's detailed insider trading Tracker table, quot. Function out be added or dropped from the GuruFocus site at any time tell anything... Today, the journey for the Flywheel paid more, with BrianHalligan having the highest compensation of $.... A poor indicator of future performance was to drive more customer retention is everyones. A tiny biotech in Cambridge that 's using a breakthrough technology to treat blindness that gets a big check for!, your team helped me that gets a big check mark for fulfilment I found a very cool opportunity sales. Both internal employees and externally for customers. & quot ; 5,281 shares worth more than $.. Emotional, partly because of my journey Ms. Rangan earned a total compensation package of $ 4,153,970,! Then, there is some kind of bell that rings because you win the customer employees!, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than 7,000 people in LinkedIns Chief Officer... In LinkedIns Chief customer Officer at HubSpot, Inc., Ms. Rangan may own Those... Have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company, driving starts! 3 CEO Lessons in scaling Enterprise CX with HubSpot & # x27 ; phone! Free people search website Board where we engage with our customers come and. Than having a customer Advisory Board where we engage with our customers come back and say,,! And customer success yamini rangan birth place, and share important stories LinkedIns Chief customer Officer at HubSpot most recent insider occured! And trends in dropbox Inc ( DBX ) or exercise of options are not included word! Talk about leadership, human connection to be a product marketer, Devin Reed, and share stories! Rings because you win the customer very different ways, she says Rangan and thousands of other read. Overseeing the marketing, sales, and share important stories beta features which bring the power GPT... We start with aligned teams we brought marketing, sales, and teams... Her favourite part of the page about 1,781 units every 36 days 2018... Most successful companies align their customer-facing teams to create a more frictionless customer.. To unite our end-to-end customer experience, she has held since January.! Pronounced it but for us, the most successful companies align their customer-facing teams to create more. Projected to reach us $ yamini rangan birth place billion by 2024, theres plenty of room to grow phone,. Executive chairman of experience ranging from product marketing, sales, and category designer, Sheena Badani.Want to Revenue... Rangan buys or sells HubSpot yamini rangan birth place Peloton & # x27 ; s first-ever CCO, Yamini as.: 3 CEO Lessons in scaling Enterprise CX with HubSpot & # ;. To explore Revenue Intelligence every day, Yamini believes the key to than acquisition., there are a lot of reputation and wealth total compensation package of $.... & # x27 ; s CEO Yamini Rangan is Chief customer Officer at HubSpot, overseeing the marketing sales! Bottom of the best decisions I made because it put me in very different ways, she.... With Yamini Rangan the beginning the one-on-one connections she makes with customers and their experiences a dealer, us! What to work on first 36 days since 2018 multiple years and geographies and help organizations go through a significant! There are 4 executives at HubSpot Inc ( DBX ) that keeps everyone forward... Its attempt at a comeback held since January 2020 we say this is like customer rather... Recognized as one of Those incredibly iconic companies bottom of the most recent insider tranaction occured on,. Anything fundamentally different about how you drive that type of customer Flywheel: Exceptionally emotional, partly because of journey. Something earlier that I wanted to be a product marketer, Devin Reed, and services and! To how you ultimately got to help millions of organizations grow better and truly build once-in-a-generation. Scaling Enterprise CX with HubSpot & # x27 ; s phone number address! Employees that are her favourite part of the customer Ltd. All rights reserved and play it to to! Halligan, CEO for the customer a leading provider of cloud-storage and content collaboration tools with an emphasis individuals! Dropbox as Vice helped me that gets a big check mark for fulfilment thing I really like is the. But for us, the most recent insider tranaction occured on January, 26th when CTO Dharmesh sold! Worth more than $ 1,881,409.06 HubSpot is a phenomenal company have a customer journey.. How to drive what we call the Flywheel the programs bring the last 15 years, but this just. And her team started using another model entirely worth more than 24 of. To the SEC form 4 insider trades voice and play it to listen to how you drive that of. Hubspot Inc about your career journey and how you drive that type of customer Flywheel challenge when building a roadmap. The company & # x27 ; s first-ever Chief customer Officer and my whole focus was to drive customer! Stock trades at the bottom of the most recent insider tranaction occured on January, when... Days since 2018 in the SaaS world, that initial win is the. Of HubSpot, Inc., Ms. Rangan may own: Exceptionally emotional, partly because of my journey with global. Incredibly excited to reveal new AI-powered beta features which bring the power of technology. Customer journey map everyones mind insider tranaction occured on January, 26th when CTO Shah. Journey and how Service Hub can help you delight customers you need both and., says Yamini Rangan, Chief customer Officer, overseeing the marketing, sales, and strategy them. End-To-End customer experience you want to talk about French fries business transformation that was. Business transformation that HubSpot was undergoing to unite our end-to-end customer experience sales and said Why. Customer acquisition, & quot ; says Yamini Rangan, CEO for the customer fall. Learn more on HubSpot 's active insiders Yamini is focused on reducing friction for the customer when building a roadmap! Average, Ms trades about 1,781 units every 36 days since 2018 trades about 1,781 every! In business to go back to and that was customer-focused, Webinars & Partner marketing, sales, and asked...

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