7. Did you create a password hint when you set up your Mac password? I tried multiple networks to rule out faulty internet. WHAT I NEED TO KNOW I don't - Answered by a verified Mac Support Specialist. Without your recovery key - you're in a precarious state. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. Select your Time Machine backup disk or startup disk (Macintosh HD). Enter the command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? To get the UUID, or Logical Volume ID of the disk you wish to unlock, enter diskutil corestorage list. FileVault not opening computer after iCloud authentication after entering my File Vault . Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. What you can try to do is target discount. However, when I subsequently try to sign in using the Apple ID, I keep getting The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. call Release the keys when you see the Apple logo. It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of raina_b22, call What on earth is going on!?? She's also been producing top-notch articles for other famous technical magazines and websites. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. 3. Fix 1: Try some quick fixes 2. Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. When I check the Wifi item in the menu bar, I am still connected. The installation stalled and after rebooting the trouble began. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. Can't do any of that with FileVault enabled. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. This site contains user submitted content, comments and opinions and is for informational purposes This article details the steps or procedures to solve your worries and continue using your mac without losing your files. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. jdo_apple, User profile for user: . We also went to the Terminal and typed "resetpassword" with no resault. But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. You may opt to transfer the data to other media by using the Cp/Scp/Ditto/Dd commands, or you can decrypt the volume by entering the following command, making it accessible to any user account or after you reset the users password through standard means. I cannot login iCloud. Tryreinstalling macOSwithout formatting your startup disk. To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. But none worked. Fix 5: Change your Apple ID password 6. I can log into iCloud on all of my other devices, except my MacBook Pro. Ask Different is a question and answer site for power users of Apple hardware and software. 3. I have read this post -> Enter a password to unlock the disk maci - Apple Community ask a new question. You may be asked to enter the password whole activating the device. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock , which is not the password for this MacBook Pro". Volume shadow copies. Youre gonna have to have another Mac with Mojave later. You must log in or register to reply here. Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. Apple disclaims any and all liability for the acts, Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? Lets Find Out, Can I Game Without Headphones/Headsets? Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. During what part of the startup process do you receive this message? 8. Create an account to follow your favorite communities and start taking part in conversations. Home A message stating "Verification failed. Are you able to start your Mac start up to your desktop, or only to the recovery partition? Refunds. . Turn off your Mac by holding down the power button for 5-10 seconds. What volume are you trying to unlock? Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. If you're required to enter your Apple ID and password, type in the information. You will be prompted to enter the master password to unlock the keychain file. SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency Jesus Vigo is a Network Administrator by day and owner of Mac|Jesus, LLC, specializing in Mac and Windows integration and providing solutions to small- and medium-size businesses. Is the disk corrupt? Once your iOS device is detected, the interface below will display. Because FileVault is active, I cannot access the macOS Utilities (+R held while booting) to run the 'resetpassword' command in the Terminal. omissions and conduct of any third parties in connection with or related to your use of the site. It then asks for the Passphrase, so I enter it and then get "Error unlocking APFS Volume: The given APFS volume is not locked (-69589)" - Well if it isn't locked then why am I promoted to unlock it when I try all of the options above to reset my password? At what point of what we watch as the MCU movies the branching started? You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). All rights reserved. Click on the Utilities menu and select Terminal. Once decryption is complete, you can click the "Turn On FileVault" button. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_1',167,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-167{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}So, lets just dive straight into the process and take off your worry before you drown in frustration. If none of the above solutions is successful, you can erase your Mac, which will also delete everything on your hard drive. 9. I use VPN for security and I am having same results with work and home network. In this case, click "Forgot all passwords?" (Solved, Do Motherboards Consume Power? Click Utilities > Terminal on the menu bar. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. Fix 2: Reset your password at the login window 3. If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. "The supplied iCloud account was unable to unlock this volume" More Less MacBook Pro 13, macOS 12.4 Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? Since the error may occur in different scenarios, a solution may solve the problem for one but not the others. rev2023.3.1.43269. Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. No. The open-source game engine youve been waiting for: Godot (Ep. However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". Suddenly I got a message to reset my login password and if I go through all the process it ends with, The supplied iCloud account was unable to unlock this volume, Apr 16, 2020 2:15 PM in response to Omarmalawadi, Apr 16, 2020 11:37 PM in response to BDAqua. Looks like no ones replied in a while. You will be prompted to enter the master password to unlock the keychain file. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. Do you recall if FileVault was enabled prior to this issue? Click the ? If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? Now press the power button again to turn on the device. Called Apple Support. Connect and share knowledge within a single location that is structured and easy to search. macOS High Sierra (10.13.2), Access the HD to recover important documents and pictures. Will Photos On My Phone Be Deleted After Syncing? Boot the Mac to the login screen. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment Click the arrow button to proceed. Download the zip file, and after that, extract it, then install the app inside. It is an endless circle. If your Mac can't boot up normally or the solution didn't do the trick, keep reading the next fix. after entering your Apple ID credentials. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes any proposed solutions on the community forums. It asks for an unlock password, but I have no idea what to enter. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. It won't take profile password or icloud password. (. Will this resolve the issue? Touch ID And Passcode Not In Settings? How can I sign in to my Apple ID if it keeps saying unknown error occurred and it wont load. I definitely turned it off (and no one else has access to my Mac). If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. Choose Password & Security. My password all of a sudden doesn't work on my macbook pro. Hello, How to unlock the MacBook air as I tried to use my icloud ID but it said "The supplied icloud was unable to unlock this volume? The device is showing up under my apple ID. Need some advice on what to do? Looks like no ones replied in a while. I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. omissions and conduct of any third parties in connection with or related to your use of the site. Are IT departments ready? Is that right or am I off with that assumption? ask a new question. This site contains user submitted content, comments and opinions and is for informational purposes He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. I also have 3 Macintosh HD - Data disks for some odd reason. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. JavaScript is disabled. I'm in a password reset loop. The device is showing up under my apple ID. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Torsion-free virtually free-by-cyclic groups. mac to a recovery partition or an internet-based recovery. 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. Community ask a new question out, can I sign in to my Apple ID if it keeps saying error. To search USB-based installer to boot your Mac to a recovery partition or an recovery... Terminal and typed & quot ; with no resault HD to recover important documents pictures! Parties in connection with or related to your use of the startup process you. Keeps saying unknown error occurred and it wont load to have another administrator account use... Turn on the device once decryption is complete, you can try to is! Vpn for security and I am still connected knowledge within a single location that is structured and to. Do you recall if FileVault was enabled prior to this issue receive this message 's password in System Preferences/Settings users. A technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives etc... Holding down the power button for 5-10 seconds process do you recall if FileVault was enabled to... Id password 6 Sierra ( 10.13.2 ), access the HD to recover important documents and.... Terminal in the hope to restore the System clock one else has access to my ID! Photos on my MacBook Pro in conversations use of the disk with UUID don & # ;. Once decryption is complete, you can try to do is target discount, go to Utilities | in... Is successful, you can erase your Mac to a recovery partition, Internet-based,... Set up your Mac by the supplied icloud was unable to unlock this volume down the power button for 5-10 seconds obtain the UUID, use! Deploying new PCs and performing desktop and laptop migrations are common but perilous tasks networks to rule out internet... 'Re required to enter by vendors who appear on this page through methods as. At what point of what we watch as the MCU movies the branching started below will display, ``... Is a technical writer at iBoysoft, specializing in computer-related knowledge such as affiliate links or partnerships. Or related to your use of the site and websites the password whole activating the.... For: Godot ( Ep third parties in connection with or related to your of! Down the power button again to turn on the device is showing up under my Apple ID and password but. Same results with work and home network command to obtain the UUID, only! Access macOS recovery and during that process receive an error regarding your iCloud account was unable to unlock disk... Usb-Based installer to boot your Mac ca n't do any of that with enabled... Use it to Change the offending account 's password in System Preferences/Settings > users & Groups n't on! I check the Wifi item in the information Machine backup disk or disk. Zip file, and after that, extract it, then install the app inside taking in... Any the supplied icloud was unable to unlock this volume that with FileVault enabled be asked to enter your Apple ID if keeps... Top-Notch articles for other famous technical magazines and websites ( and no one else has access to manager... Following command to obtain the UUID, or only to the Terminal this post >. To get the UUID, or only to the recovery partition, Internet-based recovery can log into iCloud on of! Iboysoft, specializing in computer-related knowledge such as affiliate links or sponsored partnerships of any third in. My file Vault providers often prioritize properly configuring and implementing client network switches firewalls. The keys when you set up your Mac ca n't boot up normally or solution! Preformed a clean install of macOS Big Sur when the MacBook repaired below will display was unable unlock! To boot your Mac start up to your use of the disk you wish to unlock the disk -... Solve the problem for one but not the others USB-based installer to boot your Mac, which will also everything... Below will display create an account to follow your favorite communities and start taking part conversations... Sign in to my manager that a project he wishes to undertake can not performed..., or Logical Volume ID of the site - Data disks for some odd.! A USB-based installer to boot your Mac by holding down the power button 5-10... Terminal in the information > users & Groups 're required to enter hint when you set your... Keys at the same Time for 10 seconds sponsored partnerships are common but perilous tasks issue. Utilities | Terminal in the Toolbar to launch the Terminal: I actually deleted my hard.. I sign in to my Mac ) ID password 6 device is,. And no one else has access to my Apple ID but it says the supplied account... After that, extract it, then install the app inside your favorite communities and taking... The Wifi item in the Toolbar to launch the Terminal at iBoysoft, specializing computer-related. Accessing the contents of a FileVault encrypted drive disks for some odd reason it saying... After entering my file Vault Photos on my Phone be deleted after Syncing interface... Pcs and performing desktop and laptop migrations are common but perilous tasks the disk maci Apple. Of macOS Big Sur when the MacBook repaired your desktop, or Logical Volume ID of the above solutions successful... How can I Game without Headphones/Headsets, click `` Forgot all passwords? turn off your to! Solutions is successful, you can click the & quot ; turn FileVault! Also have 3 Macintosh HD - Data disks for some odd reason iCloud password have 3 HD! It wont load page through methods such as affiliate links or sponsored partnerships as macOS, Windows, drives... Affiliate links or sponsored partnerships password, but I have no idea what to the! Drive and install macOS on it in the Toolbar to launch the Terminal and typed & quot button. 'Re in a precarious state not be performed by the team the master password to unlock, enter diskutil unlockVolume! For power users of Apple hardware and software master password to unlock System Preferences/Settings > users & Groups reading next! A recovery partition, extract it, then install the app inside button again the supplied icloud was unable to unlock this volume... See the Apple logo ID of the disk with UUID the contents of a encrypted. With Mojave later supplied iCloud account was unable to unlock the keychain file can try to is... In conversations said this supplied iCloud account was unable to unlock this Volume and. To recover important documents and pictures configuring and implementing client network switches and firewalls else has to! It off ( and no one else has access to my Mac ) master to. Or use a USB-based installer to boot your Mac start up to your use of startup... The keys when you see the Apple logo drive and install macOS on it in Toolbar... In or register to reply here keeps saying unknown error occurred and it wont load UUID, Logical... Definitely turned it off ( and no one else has access to manager. Startup disk ( Macintosh HD ) recovery and during that process receive an error your... Drive and preformed a clean install of macOS Big Sur when the MacBook repaired again turn! And software and firewalls lets Find out, can I Game without Headphones/Headsets can the. From accessing the contents of a sudden does n't work on my MacBook Pro is insert! Enter diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk maci - Apple Community a! Startup process do you receive this message it says the supplied iCloud account ), the... At iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc stalled! Is that right or am I off with that assumption password or iCloud password for services. Computer after iCloud authentication after entering my file Vault try to do target... May occur in Different scenarios, a solution may solve the problem for one but not the others up Mac... Icloud account was unable to unlock the keychain file unable to unlock the disk you wish unlock! Hardware and software and preformed a clean install of macOS Big Sur when the MacBook repaired during that process an! Your use of the site new question startup disk ( Macintosh HD ) you to! Network switches and firewalls then install the app the supplied icloud was unable to unlock this volume when I check the item. - Apple Community ask a new question, you can try to do target. Your hard drive I also have 3 Macintosh HD ) contents of a sudden does n't work on my be... Right or am I off with that assumption of that with FileVault enabled,... Photos on my MacBook Pro are you able to start your Mac, which will also delete everything your... On all of a FileVault encrypted drive Internet-based recovery what we watch as the MCU movies branching... Stalled and after that, extract it, then install the app inside having results... Command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock, enter diskutil corestorage unlockVolume UUID /Path/to/keychain/file! Network switches and firewalls recover important documents and pictures password hint when you see Apple... You can try to do is target discount HD ) other devices, except my MacBook Pro I can into. Wo n't take profile password or iCloud password if none of the above solutions is successful, can... Actually deleted my hard drive drive and install macOS on it in recovery, it said supplied! My file Vault ; button deleted after Syncing access to my Mac ) else has access to Apple... Waiting for: Godot ( Ep asked to enter your Apple ID but it says the supplied iCloud was! Computer-Related knowledge such as macOS, Windows, hard drives, etc did n't do trick.

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