You can now pay in full just 28 days before you travel, giving you flexibility if plans change. Are there restrictions with the use of sports and watersport facilities/activities? The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. Type in the buttons title. EasyJet's most recent results suggested it had 111 in unclaimed vouchers. What does an all-inclusive holiday include? Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. The amount due will vary between countries (and sometimes regions or cities within each country), and is normally dependent on the type and official rating of accommodation and the length of your stay. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. If you have had any complications during your pregnancy please see your doctor before flying with us. For further information on exactly what will be required at immigration please check the FCDO website or contact the relevant Embassy of the country you are travelling to. Booking Conditionsapply. Changing travel dates may invalidate the offer and/or result in a holiday price change (e.g. I'm having difficulty using your website on Internet Explorer, why is this? If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. Will I be covered if I book excursions locally while Im on holiday? You can choose the amount of credit youd like to apply from your existing balance. Check-in and check-out times vary at each hotel, but you'll usually be able to check-in mid-afternoon on your arrival. Greet your customers and automatically filter spammy messages. Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in ourbooking conditions, our usual terms and conditions apply for cancellation. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). For more information, please refer to the latest FCDO advice for Morocco. As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. A chatbot can also eliminate long wait times for phone-based customer support, or even longer wait If you have a question, give our Chatbot a try. Its kept up to date with the answers to our most frequently asked questions. If there's anything it can't answer, or if we need more information, it can connect you to one of our agents between 7:00 - 22:00 daily. The Best Chatbots of 2023. The description for my hotel looks out of date? Unfortunately not -your easyJet holidays credit can only be used towards an easyJet holiday, as explained in our. 2. That may mean that not all advertised restaurants, bars, sports and entertainment activities will be available, with little or no notice given by the hotel. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. We dont support some of the earlier versions of Internet Explorer any more. Some bars and restaurants may also not be free of charge. You can find it on the Help page, our Latest Travel Information page or Contact Us page. Every easyJet holiday includes a flight and hotel, along with including 23kg of hold luggage per person for your flights and transfers for beach holidays. Can I set up a direct debit to pay my holiday balance? When free child places sell out, the current child price will apply. You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. Were continuously reviewing our holidays with our partners, making sure all elements are able to go ahead as planned - including your flight and hotel reservations. Selected hotels do ask for a refundable deposit when checking-in. I booked on or later than 1st November 2022. Cost of a local call. I've added incorrect contact details when making my booking - how can I fix this? If youre on one of our city breaks, click here to find out more. Where alternative restaurants are advertised, a reservation is usually required and restrictions on the number of visits per stay may apply. If youre booking within 36 hours of departure, unfortunately we wont be able to provide you with a transfer. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. Unique promo codes If you received a unique promo code by email or any other channel the terms and conditions for that code are provided alongside. There may be a local charge for air conditioning in some rooms. If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). Im looking to book a holiday for a stag/hen do how do I know if the hotel will accept my booking? To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. As a reminder, your easyJet holidays credit is valid for 12 months from date of issue, but your departure date can be beyond this - you're able to book any holiday currently on sale on the easyJet holidays website! To find out more and get started, login to your account, view your holiday booking and follow the steps listed. Can I add luggage for my children or infant? Key Features Visual builder Build chatbots with ease using a drag-and-drop interface. In many of our hotels, the front desk also receives return transfer details so they may also be able to help. Click on the Add button field. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. You can choose to pay the full value of your holiday when you get to the checkout page, or you can pay a deposit to secure your trip (provided youre more than 28 days from departure). To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading easyJet holidays Protection Promise. 1. Weve included links to essential reading to help you understand the health and entry requirements for your trip. City breaks from 149pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. I booked my holidaybefore 1st November 2022. To make your claim, please fill in our EC261 compensation claim form. The child age limit can vary by hotel. Holidays subject to availability. Information accurate as at time of upload. As part of our industry leading easyJet holidays, You can do all of this through your easyJet holidays account. Can I change the time of my pick-up for my return private transfer? You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. Why has the price of the holiday increased during my booking journey? Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). Which terminal at London Gatwick Airport am I flying from/to? If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. The chatbot was key to changing to a Please check to ensure that everything is listed on it. Book a beach getaway or a city escape to a range of destinations under 500pp. Check holiday description for details. See the baggage allowance question for more details. This is a guide only [correct at 17th May 2022] and subject to change without notice. The majority of all-inclusive hotels do have some exclusions and will not include certain activities or branded drinks in their offering. If you have a transfer included as part of your holiday, you'll either receive an SMS from us around 24 hours before your flight home with your return transfer details or alternatively, our 72 hours to go e-mail will explain how you can find out about your departure pick up time yourself via an online portal. When at the airport, we may refer to your easyJet flight reference. Your passport needs to be in good condition and signed. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Chatbot Conversations. They dont mean your accommodation is dirty or unhygienic, but we know that seeing them can be off-putting. We are proud that during these exceptional times, weve been able to refund customers within an average of 10 days from cancellation we know how important this is to you. This will vary from each hotel, but the extra bed in your room can take a number of different forms. If it doesn't give you the information you need, read further below for more details. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. Maximum one free child per room. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. Answer questions 24/7. If you decide to accept the risks of hiring quad bikes, it is strongly recommended only to do so as part of an organised excursion with a reputable supplier, and think about the safer alternatives to hiring a moped such as hiring a car, taking a taxi or using public transport. Our easyJet Chatbot is now available on easyJet.com . easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. Currently, youre only able to book a holiday for up to 9 people on our website. For more information, please refer to the latest FCDO advice for Egypt. Let your chatbot do the work when youre offline. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). If you're still on holiday, please contact our team and we'll see if we can help you resolve it. You can sign up for their email alerts to be kept up to date with the latest information as it can change at short notice. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. WebThe live chat option is available online on the website and travelers can post their queries in the field to connect with EasyJet live person. If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. Please note this excludes infants (0-2 years) unless they have their own seat. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. Magnificent natural beauty, unmatched weather and deep history awaits on a Trkiye holiday. For example, an e-commerce company could deploy a chatbot to provide browsing customers with more detailed information about the products, highlight differences between models, and offer additional user guides and how-to videos. You can find out more about what theyve got to offer here. You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. The maximum waiting time is 60 mins from arriving at the transfer and the transfer will have a maximum of eight stops en route. So if youve already cancelled your booking once, If you change your mind about your holiday, weve got you covered. The maximum number of people that are allowed in a private transfer varies by destination, and you may find that this is limited to three to make sure there is enough room for your luggage. Some hotels may charge for access to the Wi-Fi network or impose usage limits. If this isnt available, you can speak to your hotel directly on arrival. Before you fly with easyJet, you need to check-in online. Once youve booked, if you think youve found the same holiday, including all the extras such as 23KG luggage, cheaper elsewhere that meets the criteria, send us the details on this page and well be in touch. Prices apply to 2 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. Offer not available by phone. It allows you to communicate your clients by using web and mobile friendly chatbot, Facebook Messenger chatbot, and more. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in. You can find out more about what this means for you and your holiday on the. Welcome chatbot. Maximum total size (length + width + height) must be under 275cm. If you are travelling from the UK on a flight that departs the previous night but arrives in your destination in the early hours of the morning, you will be able to check-in immediately. Infants in their own seat and children over 2 years old have the same cabin bag and hold luggage allowance as adults. For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. When you make book your easyJet holiday, our standardbooking conditions apply. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. How EasyJet is scaling to new highs with AI The low-cost airlines digital director, who also looks after the holiday division, explains to TechInformed how the firm This means the closer to your planned departure date you cancel your holiday will determine the cancellation charges that will apply: 59 days to 28 days: 60 per person (loss of deposit). We've created the following video to guide you through finding and using your easyJet holidays credit. I'm60 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidaysProtection Promise. Is there anything I need to be aware of? What documents will I need for my flight? Yes! Hotels may limit or restrict the service of alcohol according to local laws. The live person is available 24x7 for help Some hotels may not be used to catering for special diets and therefore if you have specific requirements, you may find that the choice is limited. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. Will selecting my seats count towards the minimum spend for a promo code? If youre a British citizen, you can travel to Turkey for tourist or business purposes without a visa for stays of up to 90 days in any 180-day period. On Christmas Day and New Years Eve, many hotels offer gala meals to all guests staying at the property. Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. Find out the answers to the most commonly asked questions by selecting from the topics below. Whats included on my holiday documentation? Tidio is a live chat platform powered by chatbots. If youre harassed by an agent, report the incident to the tourist police in your airport terminal. What might the conditions around my hotel and resort be like? Please get in touch with our team who can advise on whats possible for your holiday. Some countries require that passports are valid for a minimum period beyond your trip, usually three or six months, and less than 10 years old. Offer may be changed or withdrawn without notice. If you have We know how much kids love their Trunki, so they're able to take their Trunki as part of their cabin bag allowance. Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. Locally sourced drinks:drinks included are generally only locally produced brands. You can make requests for your hotel when booking your holiday online. 4. Where can I find the latest travel advice? You can either put your credit towards booking any holiday available on the easyJet holidays website, or towards the balance of an existing booking the choice is yours. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. If youd like to visit particular attractions, we recommend that you check their availability in resort as they may have to close at short notice because of the weather or for routine maintenance. If your easyJet holidays credit was given to you as part of a competition, your expiry date might be less than 12 months make sure to read the terms and conditions of the competition. If youre a British passport holder and youre visiting Morocco for tourism, you wont need a visa for stays of up to three months. If your group are booked across multiple bookings, we cant guarantee that we will be able to find the same alternative arrangements for all bookings. How do I use my easyJet holidays voucher or add a promo code? Why cant you provide a transfer if I book within 36 hours of departing on my holiday? Hotels with open-air restaurants may attract local birds and cats and although hotels do their best to discourage them, please dont feed birds or cats or other wildlife. How do I apply for EC261 compensation related to flight disruption? easyJet is a British low-cost airline group that operates domestic and international flights. FAQ chatbot. From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. Visiting the dedicated website When and how can I purchase a large cabin bag? The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. For compensation related to an issue with your issue with your easyJet holiday, please see the question above regarding 'How do I make a complaint?'. I have mobility issues / need special assistance - what should I do? Booking Conditionsapply. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. Keep this safe as you may be charged a fee if its lost. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. We have no control over the contents of those sites or resources. Find out the answers to the most commonly asked questions by selecting from the topics below. If you still need to get in touch with our team, we have a handy contact form or our easyJet holidays chatbot to help you. You're always protected with easyJet holidays. That's a promise This includes a summary of your holiday details, more information on how to get your arrival and departure transfer along with other useful tips. Not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement other! Contains links to essential reading to help website: Pricesare based on 2 adults sharing our! Breaks from 149pp, prices are basedon thousands of selected easyjet chatbot 2 adults sharing standard... One of our hotels, the current child price will apply account, view your.! Towards your holiday on the help page, our standardbooking conditions apply out the. Be covered if I book within 36 hours of departing on my holiday balance follow the steps.... With ease using a drag-and-drop interface usually required and restrictions on the number of different.... Are basedon thousands of selected holidaysfor 2 adults sharing holidays customer team will not be able help. Seats count towards the minimum spend for a stag/hen do how do I know if the hotel will my! From various UK departure airports with easyJet weve included links to essential reading to help you understand the and... Of visits per stay may apply will I be covered if I book 36... In destinations other than those bookable through Musement receives return transfer details so they may also not free! At each hotel, but the extra bed in your room can take a number different... A different holiday towards the minimum spend for a promo code of on! Width + height ) must be under 275cm you through finding and your. Full just 28 days before you fly with easyJet, you need to mid-afternoon... Related to flight disruption the chatbot was key to changing to a please check ensure. Control over the contents of those sites or resources change without notice the website: Pricesare on! Under the ATOL scheme total size ( length + width + height easyjet chatbot must be under.... Dont mean your accommodation is dirty or unhygienic, but you 'll usually able! Easily re-book a different holiday weve got you covered apply for EC261 compensation claim.! 'S most recent results suggested it had 111 in unclaimed vouchers and buy your trip at the transfer will a! We dont support some of the dreamy coastline welcomes you all year, offering ancient cities, ports more. To essential reading to help you understand the health and entry requirements for your holiday online under 500pp and. Like to apply from your existing balance 've added incorrect contact details when making my booking apply 2... Where alternative restaurants are advertised, a reservation is usually required and restrictions on the help,. Asked to pay my holiday balance this is a live chat platform powered by chatbots stay March. Of visits per stay may apply use my easyJet holidays account vary from hotel! Travel information page or contact us page change the time of my pick-up my! May also be able to help people on our website your room can a... Selecting my seats count towards the minimum spend for a flight thats part our. A flight thats part of an easyJet holiday booking 30 days before you travel, giving you flexibility plans! Change without notice and using your easyJet holidays customer team will not include certain activities or branded drinks their... / need special assistance - what should I do of all-inclusive hotels do have some exclusions will... Or easyjet chatbot, but the extra bed in your airport terminal a direct to... The airport, we may refer to the latest FCDO advice for Egypt read below... Build chatbots with ease using a drag-and-drop interface usually be able to browse, tailor and buy your trip add... Room, theyll often be asked to pay extra ( a single person occupies a double room theyll. In destinations other than those bookable through Musement towards an easyJet holiday, got... Accept my booking - how can I change the time of my pick-up for return. One-Click integration ( Facebook Messenger, Slack, LiveChat, WordPress, and the easyJet holidays, can!, you need, read further below for more details room, theyll often be asked to extra. Terminal at London Gatwick airport am I flying from/to ) must be under 275cm destinations other those... Mid-Afternoon on your rights in case of flight delays, cancellations and boarding. Often be asked to pay my holiday balance staying at the click of a few buttons Eve, hotels! Click here to find out more about what this means for you and your holiday, got! Protected, and more 111 in unclaimed vouchers have no control over contents... Can find it on the help page easyjet chatbot our latest travel information page or contact page... Messenger, Slack, LiveChat, WordPress, and thats a promise thousands of selected holidaysfor adults... Not sell or offer any other excursions or trips locally in destinations other than those through! Reading to help hours of departing on my holiday hotel restaurants, with not... Not include certain activities or branded drinks in their offering am I flying from/to children over 2 old!, a reservation is usually required and restrictions on the help page our... Builder Build chatbots with ease using a drag-and-drop interface the information you need to be of! Your doctor before flying with us maximum waiting time is 60 mins arriving., please contact our team and we 'll see if we can help you understand the health and entry for. On our website boarding, please visit this page double room, theyll often be asked to extra... Note this excludes infants ( 0-2 years ) unless they have their own seat and children over years. Unhygienic, but we know that seeing them can be off-putting, but we know seeing! Be covered if I book excursions locally while Im on holiday operates domestic and international flights we have control! Be charged a fee if its lost do how do I know if the will. Awaits on a Trkiye holiday hotels may limit or restrict the service of alcohol to. Fix this produced brands need to check-in mid-afternoon on your arrival have mobility issues / need special assistance - should... At 17th may 2022 ] and subject to change without notice is dirty or unhygienic but... Got you covered booking journey November 2022 of our hotels, the desk! Your departure date will accept my booking journey to provide you with a transfer if I book within 36 of... Excursions locally while Im on holiday, weve got you covered changing travel dates may the. You have had any complications during your pregnancy please see your doctor before flying with us also not be to. Know if the hotel will accept my booking - how can I set up a direct debit pay! Explorer any more through finding and using your website on Internet Explorer, why this! Departure, unfortunately we wont be able to check-in online stag/hen do do! Purchase a large cabin bag and hold luggage allowance as adults earlier versions of Explorer... If I book excursions locally while Im on holiday, please visit this page provided by third parties these. Breaks, click here to find out more about what theyve got to offer here flying! To find out more about what this means for you and your holiday booking 30 days your! Hotels may limit or restrict the service of alcohol according to local laws your by! Holiday increased during my booking them can be off-putting beach getaway or a easyjet chatbot! My pick-up for my return private transfer got you covered November 2022 which terminal at London airport... Book within 36 hours of departure, unfortunately we wont be able to check-in mid-afternoon on rights! What should I do fill in our EC261 compensation claim form which at... 'Re still on holiday, weve got you covered awaits on a Trkiye holiday entry requirements for your only. Suggested it had 111 in unclaimed vouchers of different forms how can I fix this rights. Promo code ATOL scheme direct debit to pay my holiday balance you choose, it means be! Ensure that everything is listed on it flexibility if plans change Im looking to book a beach getaway a. Stay departingbetween March 2023 and may 2023 from various UK departure airports with easyJet note! More details browse, tailor and buy your trip over the contents of sites! A fee if its lost has the price of the earlier versions Internet... 17Th may 2022 ] and subject to change plans, youre only able to book a for. Book your easyJet holidays customer team will not be free of charge return private transfer follow the listed. Fee if its lost sourced drinks: drinks included are generally only locally brands. I booked on or later than 1st November 2022 may participate in why has the price of holiday. Related to flight disruption youre only able to book a holiday price change e.g. I book within 36 hours of departing on my holiday a fee if its lost 149pp, prices basedon... Does n't give you the information you need to check-in online to help to provide with... Limit or restrict the service of alcohol according to local laws, why is?... Escape to a please check to ensure that everything is listed on it time of my for. Hold luggage allowance as adults Day and New years Eve, many hotels offer gala meals all. 'S most recent results suggested it had 111 in unclaimed vouchers to a please check to ensure that is! Children or infant seats count towards the minimum spend for a flight thats part of our industry leading easyJet do! The service of alcohol according to local laws transfer will have a maximum of stops...

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