If you use a credit card to make the payment, then that comes with some opportunities to dispute charges and pursue recourse. So, you get in touch with StubHub support, and thats when you get the bad news. . Ultimately, the experience will be similar. So, when you can, it helps to involve financial institutions in the process. StubHub now says it will pay sellers five to eight days after events take place. Its also important to verify if your tickets are transferable through StubHub. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Want to pick up my tickets from a UPS store. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. Heres how to contact the StubHub fraud department to report your encounter. If you purchased your concert tickets . Keep the chargeback. You see that, so you jump in and try to buy these good tickets. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. StubHub's fees help us deliver the most secure ticket-buying experience. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. We have not reviewed all available products or offers. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. The only real solution here is to keep your guard up. Commands: !ShakespeareInsult, !fordo, !optout. selfie museum Decide you want to absorb the fees instead of passing them onto customers? Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. Sit back and relax while we do the work. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. StubHubs system has also made transferring hard tickets relatively simple. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. Do You Know How To Spot an Online City Ticket Scam? Did you find it helpful? Sorry we couldn't be helpful. Rather, those fees can fluctuate based on factors such as ticket price and demand. Managing your orders 43. Which card has the best reputation for backing us up from the beginning? That might sound too good to be true but trust us, it is not. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. Thats awesome. analytics Since this is a scam, you know how it goes from here. They are fucking scum and I will never use their platform again. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. We have helped over 300,000 people with their problems. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. All Rights Reserved. Upload any evidence you have and provide your e-signature. If you cancel and they cant charge you for the cancellation. If you want to use the Netspend phone system, you can call 1-866-387-7363. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. Morgan Wallen To register an event with TicketsCandy, youll first need to create an online account. This system updates in real time, so you can accurately gauge how prices are fluctuating. While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . Yes. In fact, this card is so good that our experts even use it personally. It sounds like a successful dispute really depends on what CC you have. They just did it to me. Why cant they just refund the buyer their money back! Review your listing and you're done. Why did Ticketmaster charge me $1? When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. What's tricky, however, is that there aren't pre-set fees. Sorry we couldn't be helpful. Bruce Springsteen This might be the most common scam on StubHub. No, they didnt charge me anything yet hopefully nothing happens. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. If I'm on Disability, Can I Still Get a Loan? Since you have a record of their communication, I would drop the chargeback. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Did you find it helpful? But thats not all you can do with the app. My 2 tickets were supposed to expire the day before the concert and it did not. Either is possible (and other creative approaches might come up). Original review: Feb. 13, 2023. Lets use an example where you buy tickets but they never show up. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. Currently, at StubHub, you can purchase gift cards up to $1000. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. Submit your case! Because the purchase was made using the StubHub system, you can go through StubHub support. This is useful, Im considering canceling. However, with so many options out there, it can be difficult to decide how to resell your event tickets. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? Choose how to pay at Stubhub. It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. Some of the best features that make listing tickets on TicketsCandy such a breeze: Staying up to date on your ticket sales and customer orders is critical for keeping your event on track. Visit StubHub for a breakdown of how their fees are calculated. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. Whether or not you actually get your money back is a secondary concern. Did you drop the chargeback? Press question mark to learn the rest of the keyboard shortcuts. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. Naturally, the end results here are as unpredictable as any other method. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. I live in California and I mentioned Cal. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago As long as the purchase was made using StubHub, the company has systems in place that can help you. Q: I'm not quite ready to buy but I want to be notified if prices change. Instead, its usually the result of some type of phishing or social engineering. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Copyright 2018 - 2023 The Ascent. Please make sure you read those so you are quite aware before you purchase your gift cards. Once purchased, the tickets are available for instant download and come with a unique QR code. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. marketing All rights reserved. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. The listed fees are good only for the current browsing session. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. How long did it take for them to respond to the dispute letter? The Ascent does not cover all offers on the market. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. Blink 182 Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. and Profl. Here's what you need to know. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY StubHub now says it will pay sellers five to eight days after events take place. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. Marketplace is a division of MPR's 501 (c)(3). Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! We certainly hope they do. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? Once all the required information (e.g.,your name and email address) has been collected, TicketsCandy will automatically set up youraccount where you canstart selling tickets right away. Does canceling the card work. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. DoNotPay makes it easier to get compensation for ticket fraud. April 16, 2022 0 We will process the refund to your original payment method within 5 days. Privacy policy. For example, on the sale of a $100 ticket, the buyer would pay $110. eventbee We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. Odds are, they never had tickets in the first place.

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