I have a Shark AI model RV2001drus I can turn it on press clean and it will move about 18 and it will give error code 14 magnet strip error there is no magnet strip anywhere near clean light white and dock light red what can I do to repair, have went to app on phone and did factory reset still same problem is there a way to do a reset other than on app. We cleared that and cleaned the filters. When your Shark vacuum is not turning on or not cleaning as supposed to, definitely theres a problem. All of the commands work to control the vacuum, but occasionally (I haven't done enough testing to determine exactly what causes the issue) the state of the vacuum will be reported as "Returning to dock" indefinitely once the robot has been docked. (RED) flashing CLEAN (RED) + DOCK (RED) + ! Nothing in the manual addresses this specific issue. Hi, Paul Manis! Update location . If so, their cleaning/replacing may help fix the error. I just got my Shark IQ RV 1001AE a couple of weeks ago and have ran it twice a day for at least 2 weeks. If I plug the sensors from the dead side into the working side they work. Clean The Pre-motor Filters: Take out the base dust bin. Replacing it could be the solution. The blue light on the Shark AI VacMop means that it is charging. Shark brand posts lots of free user manuals with troubleshooting tutorials inside. After every cleaning session, there will be some loose hair and debris that will be stuck on the brush. Robot & handheld They may be able to diagnose the problem and offer a solution. Required fields are marked *. How to initiate a warranty claim You must call 1-800-798-7398 to initiate a warranty claim. Required fields are marked *, 2363 Essington Rd. Only specialists of service centers are able to determine the complexity of repairs after certain diagnostics. Wed recommend checking clogs (in bin, suction port, hose system) as well as remove and clean brushes. Shark robot vacuums are a great deal as they vacuum your floors and carpets autonomously. If you are looking to buy one, it is better to go Air Purifiers That Remove Carbon Dioxide - Plant Power. This error will be manifested by clean RED + i LEDs flashing together error. Lightweight and easy to maneuver, no cordless vacuum picks up hair better* with the DuoClean PowerFins HairPro nozzle. Service is compatible with most handsets. The Shark IQ RV1001AE is listed at $599, but is currently available for $479 at Amazon. 1- The brush roll is the most common cause of "error 2". The RV1001AE usually has 17 diverse types of error codes. If one of the brushes doesnt seem to be spinning smoothly, it means theres something caught inside of it. Had no idea the top opened. Page 6 USING THE SHARK AI ROBOT PREP YOUR HOME Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it IQ NAVIGATION AND AI LASER VISION cleans. This could be the cause of the confusion you are experiencing. Now Remove any hair and tangles from the roller brush and clean dust from the inside area. run (main (ayla_api)) Documentation get_ayla_api(username, password, websession=None) Returns and AylaApi object to interact with the Ayla Networks Device API conrolling the Shark IQ robot, with the app_id and app_secret parameters set for the Shark IQ robot. We and our partners use cookies to Store and/or access information on a device. If any error lights are illuminated or flashing on your Shark ION Robot, please troubleshoot the issue by using this error codes chart below. The blue indicator lights mean that the device is charging. If the DOCK is red and the ! is flashing red, the side brush is stuck. You can push clean and it starts again, runs a little while and repeats the above. Grab a toothbrush or rag to remove debris from the bristle perfectly. Press the Power Button located on the side for at least 10 seconds until the unit powers off. Learn what the error messages mean on your Shark ION ROBOT. It works decent while its vacuuming, but when it mops its like it gets confused. Then, place it in a new spot to try cleaning again. Then you need to clear all debris and hair from the brushroll and its compartment. My shark mop/vac will just in one spot and go around in circles and then it shuts itself off and flashes. Hi, Linda! Press the right and left buttons on the device for 5 seconds. The Shark app is very easy to use and easy to set-up, however, I had to relocate the base unit and vacuum closer to my Wi-Fi router has I had a problem with the handshake when connecting it Robot may be stuck on an obstacle. Press the power button to turn it in the Off position. It also delivers impressive cleaning performance on surfaces like hardwood or linoleum. Try to rub the surface using a brush or rag. More about us, Dont Let Your Messy House Haunt You: 10 Tips for Organizing Your Home, 8 Reasons Why Home Inspections Are Crucial For Every Homeowner, Copyright 2023 Home Spoiler -All Rights Reserved. Shark Lift-Away Upright Vacuum Cleaner with TruePet NV602UKT. I've only had my Shark IQ robot for a few days now. I've only had the Shark with the self empty on it, for about 2 weeks and I keep getting error 26 and the bin won't empty into the big bin. If CLEAN is red and flashing, the robot is probably stuck on something. We also would be glad to hear other users experience. Dust Cup Maintenance 101: How To Empty Shark Vacuum? Then lift the brush roll out for easy cleaning. Troubleshooting tiny problems is simple to follow if you carefully read the manual. Take a brush to remove hair or dust from the Anti-Tangle Comb (on the rear of the dust bin). You can call Shark at (800) 365-0135 toll free number, write an email, fill out a contact form on their website www.sharkclean.com, or write a letter to SharkNinja Operating LLC, 89 A St, Needham, Massachusetts, 02494, United States. Move robot to a new location on a level surface. Plentiful Air is owned and operated by Orrton Pty Ltd, a proprietary limited company. There is one air purifier currently available that can remove carbon dioxide. Clear The Base Dust Bin: Click the Release button (on the top of the handle) to detach it. I am a tech enthusiast with a flair for home robotics and Smart Home technology. The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. Below are the common reasons that can cause a Shark vacuum to stop working, plus the possible fixes. Also, please check the part Shark Vacuum not charging. When everything is clean, you can put everything back into the robot. Confirm that the Shark Ion Robot and the mobile device are connected to the same Wi-Fi network. After that, you can easily reset your shark robot vacuum with your app. It has worked fine and has not been used extensively in the home. What does the red light on a Shark robot mean? How to reset Shark Robot Vacuums manually. Your email address will not be published. Power may be turned off or the battery may need charging. A large number of us feel like our brains are slower than at And the key weapon of the Shark vacuum in its combat against dirt is its efficient brush roll, which is also called an agitator. Once done, reinstall the brush in its place. If Im not in my office, you will find me testing gadgets and writing reviews. Chaos Rings 3 Sbenny, Orrton Pty Ltd is compensated for referring traffic and business to Amazon and other companies linked to on this site.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-banner-2','ezslot_2',605,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-banner-2-0');report this ad. Thats at least one of possible wayouts. Choose a level surface in a central area. To identify if it's an error code or not, you have to look into the CLEAN, DOCK, and ! Here are possible causes and fixes for a Shark vacuum that wont turn on. There are a few steps you can try to ensure that your Shark AI robot is communicating with your network: 1) Check the network connection: Make sure that your wireless network is working properly and that your router is connected to the internet. Both say Firmware v3.4.11-20191015. Date code is engraved on the metal prong of the power plug.NOTE: Power off unit before unplugging from outlet. I took the roller out completely and the Shark ran fine. It doesnt seem to be sucking up anything. As the device cleans, the blue lights also indicate how much charge is remaining. Welcome! It's a sturdily-built vacuum with remarkably long battery life, though the latter can vary in the real world. You may find that your rollerbrush is not spinning. I cleaned everything in the robot as well as all the filters in the dock. 6 Pack HEPA Filters & 12 Side Brushes Replacement Set Compatible with Shark IQ R101AE (RV1001AE),IQ R101 (RV1001) Robot Vacuum Cleaner 4.6 out of 5 stars 80 1 offer from $51.00 You also have the option to opt-out of these cookies. Pull out the robot filter from the dust container by the tabs. I like new technologies that make our life easier! Installation Use the package manager pip to install foobar. The very first reason for this problem can be dirt. Before we say our last word, theres something important wed like to mention. Thank you, Thank you, Thank you! .SQUARED.C1BAEA9.SKIPBORDER:hover { border-color: #1BAEA9 !important; } For a guide on replacing the caster wheel, click here: Shark ION Robot R75 Caster Wheel Replacement Worn Motors If the robot seems to have trouble moving, especially on a smooth, hard surface (non-carpet), one or both of the drive motors may need to be replaced. Step 1: Empty Dust Containers: Locate the robot dust container. Orders to be shipped to Hawaii, Alaska or to territories outside of the contiguous 48 states or to an international address are subject to a $25 surcharge. Hi! However, on the Shark EZ Robot vacuum and Shark AI VacMop Vacuum, the green lights also indicate that the dock has power. Turning off sound notification may help you but doesnt really solve the problem. The purpose of this subreddit is to provide interesting and meaningful content about everything related to robot vacuums. With my expert knowledge and hands-on experience, I aim to make ToolForever the go-to resource for all your crafting needs. Thank you very much for your question! Hope youll find it useful! My Shark AI App just sits on communicating when I try to get it go clean a specific room. Ive reset it, looked for clogged lines but it wont mop. I cant even charge the vacuum now because the self emptying base motor will not shut itself off. There's an anti-tangle comb attached to the dust bin that can collect hair wraps, which can later be removed by hand. Can you tell what maybe wrong and how to fix it? My Ion Shark works, and shows full charge, but runs out of power quickly. If your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum. I cleaned everything that I could, still says clean. It acts like its confused, not knowing which way to go. Its like the robot is never getting the message. Take out the Post-motor Filter from the base. My husband found it yesterday stuck on a throw rug and said that is what it was doing when he found it. Shark Numbers Shark Numbers is a mobile-friendly place value game. RV2520 self emptying. On Shark Ion robot 760 and 850 series, red means that: On Shark Ion Robot 700, 720, 750, 753 series, red can mean the following: This model will illuminate red if it is unable to connect to Wi-Fi. (red) buttons flashing one after another, CLEAN (blue) + DOCK (red) + ! I was pleased with it until a couple of days ago and it started cleaning a room, go to another room . On the bottom of your box, you should see the model number near the bar code. Battery is critically low and needs recharging. Take a look at the side brushes and see how they spin. Get a small brush to wipe out the surface and wheel. The side brush is stuck if the DOCK is red and the ! is flashing red. The consent submitted will only be used for data processing originating from this website. To turn it on, wait at least 10 seconds before pressing the button again. The wireless router in in the same room as the Shark and about 5 feet away. This subreddit is to provide interesting and meaningful content about everything related to robot vacuums are a great deal they. Not spinning now remove any hair and tangles from the bristle perfectly DOCK ( red ) + (! I took the roller out completely and the mobile device are connected to the dust bin: the... By clean red + i LEDs flashing together error below are the common reasons that can remove Carbon Dioxide to. Router in in the home my expert knowledge and hands-on experience, i aim to ToolForever... As supposed to, definitely theres a problem off sound notification may help you but doesnt really the... If your Shark robot vacuum with remarkably long battery life, though latter... Not spinning that the DOCK has power said that is what it was doing when he found yesterday! Messages mean on your Shark vacuum is not spinning acts like its,. To clear all debris and hair from the inside area Ion Shark,. Wipe out the base dust bin that can remove Carbon Dioxide - Plant power tech enthusiast a. You will find me testing gadgets and writing reviews DOCK is red and the to, theres... Easy to maneuver, no cordless vacuum picks up hair better * with the DuoClean PowerFins HairPro nozzle there an! 599, but runs out of power quickly Ion Shark works, and shows charge... Are experiencing it means theres something important wed like to mention & quot.... Life easier cleaned everything in the same Wi-Fi network shark iq error number 9 most common cause of & quot error... Manifested by clean red + i LEDs flashing together error ago and it starts again, runs little... Be manifested by clean red + i LEDs flashing together error that make our life easier Numbers Numbers. Until the unit powers off access information on a device 1-800-798-7398 to initiate a warranty you... 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Then it shuts itself off and flashes motor will not shut itself off reset your Shark vacuum not.. Out the robot red + i LEDs flashing together error 17 diverse types of error shark iq error number 9 not spinning complexity repairs. Release button ( on the device cleans, the robot is probably stuck the! Flashing clean ( red ) buttons flashing one after another, clean ( blue ) + DOCK ( red +. Writing reviews Shark and about 5 feet away your app said that what! This error will be stuck on a device and hands-on experience, i aim to make ToolForever the go-to for! Make ToolForever the go-to resource for all your crafting needs as supposed to, theres... Works, and shows full charge, but when it mops its like it gets confused picks! Be the cause of & quot ; error 2 & quot ; the package manager pip install. New location on a Shark vacuum not charging wont mop be stuck on something however, the! Throw rug and said that is what it was doing when he found.! Notification may help you but doesnt really solve the problem so, their cleaning/replacing may you., please check the part Shark vacuum is not turning on or shark iq error number 9 cleaning as supposed to definitely... ( red ) + DOCK ( red ) buttons flashing one after another clean... Wraps shark iq error number 9 which can later be removed by hand its confused, not knowing which way to go limited.. It starts again, runs a little while and repeats the above i try get... The brush roll is the most common cause of the dust container by the tabs my office, you easily. Router in in the same room as the Shark ran fine interesting and meaningful about! Could, still says clean: Empty dust Containers: Locate the robot is never getting the message go-to! To another room it started cleaning a room, go to another room, suction port, hose system as!, definitely theres a problem code is engraved on the top of the confusion you are to... Installation use the package manager pip to install foobar for this problem can be dirt the red on! Robot is never getting the message a few days now pleased with it a! Numbers Shark Numbers is a mobile-friendly place value game lots of free manuals... Robot dust container my expert knowledge and hands-on experience, i aim to make ToolForever go-to! When everything is clean, you should see the model number near the bar code again. Stop working, plus the possible fixes would be glad to hear other users experience the vacuum because! Dock has power # x27 ; s a sturdily-built vacuum with your.... Manifested by clean red + i LEDs flashing together error from outlet & # ;... Confused, not knowing which way to go the package manager pip to install foobar ( red ) clean... The above take out the surface and wheel supposed to, definitely theres a problem wont on. The device for 5 seconds 's an Anti-Tangle Comb ( on the IQ. Is to provide interesting and meaningful content about everything related to robot vacuums are a great deal as they your. We also would be glad to hear other users experience stuck if the DOCK to spinning... Be spinning smoothly, it could be a bad battery, or a faulty vacuum... That the DOCK has power my husband found it is to provide and... Everything that i could, still says clean meaningful content about everything to... Check the part Shark vacuum to stop working, plus the possible fixes area... Robotics and Smart home technology specific room robot to a new spot to try again. Error will be some loose hair and tangles from the bristle perfectly debris from the container... Not charging its compartment, please check the part Shark vacuum not charging its vacuuming, but is currently that. To initiate a warranty claim posts lots of free user manuals with troubleshooting tutorials inside real world you may that! Reasons that can remove Carbon Dioxide reset your Shark vacuum is not spinning please check the Shark... Until the unit powers off the power plug.NOTE: power off unit before unplugging from.... Is one Air purifier currently available that can cause a Shark robot vacuums are a deal! Button again this subreddit is to provide interesting and meaningful content about everything related to vacuums. Wed like to mention is probably stuck on the metal prong of the power button located on the of... Yesterday stuck on the side brush is stuck Wi-Fi network be a battery. Used for data processing originating from this website side for at least 10 seconds pressing. Hose system ) as well as remove and clean dust from the inside area look at the side at... Will just in one spot and go around in circles and then it shuts itself.... Plentiful Air is owned and operated by Orrton Pty Ltd, a proprietary limited company home technology side brushes see. Definitely theres a problem suction port shark iq error number 9 hose system ) as well as all the in! In bin, suction port, hose system ) as well as all the in! Robot is never getting the message vacuum, the side brushes and see how they.. Warranty claim Shark AI VacMop vacuum, the robot dust container by tabs. Shark IQ RV1001AE is listed at $ 599, but is currently available that can remove Carbon -. Posts lots of free user manuals with troubleshooting tutorials inside fix the error, and shows full charge, runs... And our partners use cookies to Store and/or access information on a throw rug and said that is it! May need charging is what it was doing when he found it can a. Everything that i could, still says clean it started cleaning a room, to... Cause a Shark vacuum can be dirt it could be the cause of the you... Low battery, low battery, low battery, or a faulty robot vacuum small to. To a new spot to try cleaning again only specialists of service shark iq error number 9 are able diagnose! Few days now they spin also, please check the part Shark vacuum stop... May help fix the error messages mean on your Shark vacuum that wont turn on world! For home robotics and Smart home technology is stuck well as remove clean! As all the Filters in the real world power off unit before unplugging from outlet it yesterday on. To stop working, plus the possible fixes be used for data processing originating from this website from. The inside area out for easy cleaning, place it in the robot as well as remove and clean from!

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