Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. We too bought a vacation rental from El Cid. He says this takes time? We cant afford to lose 165000. I need to exit the program. This will surely increase the credibility of your complaint. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. Author: James Lithia, FL. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. they fed me alcohol and lied to my wife and i to convince us to sign the contract. Altogether, my spouse and I own millions of points on two contracts at El Cid. El Cid Resorts on the Caribbean Sea (Mexico) If anyone knows someone that has used one fo those law firms please let me know. El Cid Vacations Club - Vacation Membership . We proceeded to have our attorney take action and were advised to stop all payments. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! Wondering if a report is missing? Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. But since I am not receiving the information we were promised we would get, I don't think he is planning on helping with anything! We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. Almost always it is El Cid that ends up wrong. Every year i have to transfef my points to RCI at a cost. 2+ stops from $710. We asked for our $50 deposit and gifts, and kept getting the runaround. Our issue is with the sales department and the unkept promises that have been made over the years. And now after reading all of this, I really want out now. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. The complaint has been investigated and resolved to the customers satisfaction. The inventory that El Cid sets aside for its members, is incredibly small. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. El Cid la Ceiba Hotel de Playa. Gary in McGregor. I can tell you that you will make out much cheaper with the timeshare. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. One of the huge perks we get is the Yacht discount. This is the best way to manage and repair your business reputation. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. paulfundir@aol.com. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. I would have to pay to roll over my points to the next year. Hotel Marina El Cid Spa & Beach Resort: Fantastic! We felt victimized. This company shouldnt be in business taking people hard earned money. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. http://www.mexicantimesharefraud.com/ Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. The issue with El Cid Resorts has been resolved to my satisfaction. OR at least have them 1. Please email me how you were able to resolve this situation. The main benefits are when you stay on the El Cid properties. Since El Cid cannot stand up to a written contract how can they be trusted at all Comments on: El Cid Vacation Club Lawsuit Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. ComplaintsBoard.com is a leading complaint resolution website on the Internet. http://www.timesharescam.com/timeshare-cancel/. Posted on Jul 7, 2009. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. Its legal name is El Cid Vacation Club S.A. de C.V. You pay and they take. This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Almost everything they tell you is not true. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. Has anyone had any luck with getting out of Elcid? We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. Now all windows are closed and there is no possibility of cancellation. Can we not all get together with a class action suit against El Cid? My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. How those businesses take care of those complaints is what separates good businesses from the rest. They should have been their a long ago. I finally called RCI who they are partnered with and they gave me an initial contact. I called them and the guy said don't worry I will make it everyone is happy another lie. We were scammed really lied to by the sales person then the general manager. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. I continued to try and work a solution and worked slowly up the management chain. Very frustrating and lesson learned. Those of us who have been cheated are many. El Cid is a pure rip off scam! Owner ID or Contract Number Password. Or a full refund, you are telling us. Sales also promised us a free cruise for two for the next 20 years. I also believe it is illegal what they are doing. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. Our issue is with the sales department and the unkept promises that have been made over the years. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent He said that he would personally rent it out for us and send us a check in the mail. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. On five separate occassions, our time share presenter was brought back into the room to reassure us. The payment dept said I can not cancel. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. I already paid the loan but I am unable to continued making the maintenance payments. Fraud from the start. Ricardo mentioned to me that there is no way I can get out the program until the year 2037. Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. I am soooo upset that Inpurchase this timeshare. El Cid has NO affiliation with RCI yet it is still listed on their website Is ok I just want to contiue to pay in each month. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! I have been a timeshare owner with El Cid for 20 years now and we love the program. Copyright 1997-2023, Ripoff Report. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints The help desk will not return any complaint calls. We do not get to Mexico very often so we have exchanged most of timeshare for RCI Points. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. El Cid is a pure rip off scam! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. I could go on and on. 1 stop from $1,479. Advertisers above have met our Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. STAY AWAY THEY LIE ABOUT EVERYTHING. 1. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. Their timeshare program has become outdated and isnt at all respectful of members. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We would be happy to participate in any and all class action suits. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. we bought our time share in Mazatlan. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Desired outcome: The free cruise for six to Hawaii? I agree. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. Please refund my capital and I would like a responds. Feel free to contact me if you are a victim of this company. Submit a complaint and get your issue resolved. I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. Infinite Privileges, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452 Absolutely Amazing Vacations and Travel, LLC. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. About 10 years ago we bought 500000 El Cid Time Share Points. 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